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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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89%
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9%
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1%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Super easy and love the free support calls!

5
As a first time puppy owner, it's really really helpful to have the free vet calls and behaviour consultations to help me in knowing what to do and to calm the worry! So far very happy I chose Waggel. Reviewed on: 20th August 2020

So easy to use

5
Really simple to understand and great customer service Reviewed on: 20th August 2020

A FRESH AND COMPLETELY TRANSPARENT APPROACH TO PET INSURANCE

5
I have a five year old dog that has no medical problems, but her insurance with a leading pet insurers has gone up at an absurd rate over the five years. It has almost tripled despite barely having made a claim and is now a major outgoing. I saw red this year at the lack of respect and incentive for loyalty so researched the market for a different insurer. I was impressed by the clarity and transparency that Waggel offered and it had very good rates with a clear indication of how they would only rise at a minimal rate. It was a no brainer. Reviewed on: 19th August 2020

Very straightforward

5
First time pet owner and Waggel insurance was very simple and straightforward to sort out. Reviewed on: 19th August 2020

Great options!

4
An easy to use, clear service . Reviewed on: 19th August 2020

Fantastic pet insurers

5
Takes the complications out of getting new pet insurance. Fully happy with the service I have been provided and hope to stay with Waggel for a very long time! Reviewed on: 19th August 2020

Set up in minutes

5
Nice and easy process and I have actually logged back in to see what competitions to win free treats there are along with help to find a new food supplier. Reviewed on: 19th August 2020

Simple, effective

5
Clean digital service. Feels very transparent. Free session with a behaviourist is a real perk. Reviewed on: 19th August 2020

Value for Money!

5
Value for money is second to none. Great amount of cover and amazing perks like 24/7 vet calls! Reviewed on: 19th August 2020

Sublime insurance

5
Waggle is such a brilliant and easy informative pet insurance. Any queries or question are answer straight away and any help you need they are there for you! Competitive pricing too Reviewed on: 19th August 2020