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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (1245 reviews)

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4.74

Based on 1,245 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Easy and modern pet insurance

This is the uber of pet insurance, modern, easy and on demand. I dont catch black cabs anymore and I wont use legacy insurance products either! Reviewed on: 18th August 2020

Super easy to use

Very easy to use, great perks, and great price Reviewed on: 18th August 2020

I have already recommended Waggel to my entire office!

Waggel is to pet insurance what companies like Bulb have been to the energy industry – a long-overdue updating of how the whole system works. You'd think in 2020 that most pet insurance companies would have user-friendly websites and efficient customer service, but in fact my experience has mostly been that everything is slow to update, involves huge amounts of paper/post/hours spent on the phone and you can never speak to anyone real. Waggel has been like a breath of fresh air, has delivered on everything it promises and I've already recommended it to several new pet owners I work with. Reviewed on: 18th August 2020

Hassle free sign up with clear policy

Insurance can be a game - you never really know what you're getting, however with Waggle the sign up was easy. I liked that I was supporting an independent outside of the bigwigs and it was clear from the outset what I was signing up for. Reviewed on: 18th August 2020

Best ever

Great company everything easy to understand and having a monthly news letter plus competition first class Reviewed on: 18th August 2020

Excellent customer service and price!

Waggel offered us the best cover for our needs at a competitive price. Our cover includes online vet consultations which we have used and following their advice our puppy’s issues resolved. Quick to contact when needed and the cover is really good. We’ve already recommended them to our friends. Reviewed on: 18th August 2020

Easy Peasy

The whole process of insuring my cat was child's play. Thank you Waggle. Reviewed on: 18th August 2020

Not had to claim yet but impressed!

Friendly insurers who make you feel like your pet is a name not a number Reviewed on: 18th August 2020

Easy and intuitive

Everything with Waggel has been super easy, all online which makes it all so simple. The website is intuitive and helpful, with great perks and competitions. Reviewed on: 18th August 2020

Great provider, clear experience

Insurance can be damn confusing and Waggel make it simple, easy to understand and easy to use. Great service. Reviewed on: 18th August 2020

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