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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Pawsome Pet Insurance - Simply the best!

5
The user experience for Waggel is simple and slick. The coverage is comprehensive. The price is amazing. Cool member benefits. They support brilliant charities. Simply the best! Reviewed on: 18th August 2020

Great!

5
Anyone that looks after my fury friend as well as you do gets my vote! Thank you :) Reviewed on: 18th August 2020

So much more than just insurance!

5
First off - Waggel is a great insurance provider. It was quick and easy to get a quote, adjust the cover to our needs & set up the policy online. There is a really userfriendly dashboard provided to log in & manage the policy going forward. It seems to cover everything we need! Beyond this though, we've been amazed by how much Waggel offers through partnering with other doggy-tastic companies. We've been able to get free online sessions with a really great behaviourist - which have already been a great help. There are free online vet consultations available - and a wealth of discounts on products. Waggel tends to partner with small/medium independant companies that make really high-quality products that are unusal or interesting, and ethical. We love the Hownd shampoo & spritz spray! All in all, we've already gotten more than we ever would have expected from a pet insurer, and we've only been signed up a couple of weeks! We feel we definitely made the right choice! :) Reviewed on: 18th August 2020

Easy insurance, no silly questions, no fuss.

5
Googled an insurance for pets, a few clicks and it was all done. Reviewed on: 17th August 2020

So far so good

5
I've only had this insurance for a couple of weeks but they seem to be very good and approachable, also they offer an online vets consultation service free of charge for members which I think is brilliant. Reviewed on: 17th August 2020

Brilliant!

5
when my labrador got sick they couldnt have been more helpful - they engaged with the vet and sorted everything out. It was much better than my previous experiences. I couldnt recommend them more highly! Reviewed on: 17th August 2020

Excellent!

5
Good communication, understanding and helpful. Reviewed on: 17th August 2020

Amazing!

5
Transparent Pet Insurance and streamlined claims! Reviewed on: 17th August 2020

Waggel provides peace of mind

5
Not only is Waggel easy to join, it provides support and peace of mind to pet owners in general, coverage is generous for the monthly charge and claiming is a doddle. I can’t recommend them enough Reviewed on: 16th August 2020

PEACE OF MIND

5
Hi, although recently new to Waggel I can say I feel reassured and have peace of mind that my chihuahua will be in good hands and well cared for should the need arise or an emergency happen.And with online help and advice even more so for just that extra help anytime . Reviewed on: 16th August 2020