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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (1246 reviews)

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4.74

Based on 1,246 reviews, last reviewed 6th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Simple and easy to put a claim in Putting in a claim was so easy with them, it was a very simple and quick process overall! Reviewed on: 6th March 2026

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1246)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Amazing, easy and friendly

A great insurance, easy to set up and very friendly. Plus love the payment options. Reviewed on: 12th August 2020

amazing company, amazing service

Fantastic service from Waggel, they truly understand what's been missing and have fixed the problem for all us owners! Reviewed on: 12th August 2020

Great follow up.

Got my own appointed advisor to go too for help and advise Sd Reviewed on: 12th August 2020

Easy online service

The process to sign up was easy and pleasant, I like that they use your pet's name on the policy and the website is simple and modern. I haven't needed to claim and hope I won't have to, but the peace of mind is nice to have. Reviewed on: 12th August 2020

Great Company

Great small insurance company. Very personal, excellent contact from beginning to end of claims. Reviewed on: 12th August 2020

Easy and professional

A great friendly service, that is professional and an easy to use online platform. Reviewed on: 12th August 2020

Resting easy with Waggel

The sign up process was easy peasy, the contact I have had with them has been quick and effortless. I am relaxed knowing that they’re there if we need them, but not hassling me when I don’t! Reviewed on: 12th August 2020

Great customer interaction

Easy to get hold of, web chat works really well. Very responsive to my questions and followed up to ensure I was satisfied before closing the case even with my inactivity. Reviewed on: 12th August 2020

Very simple and no nonsense!

Incredibly easy to register with Waggel and communication is very good, would recommend to anyone looking for simple, no-nonsense pet insurance. Reviewed on: 12th August 2020

Great customer service

The online chat service is really helpful and user friendly. They go above and beyond to help you. Any claims are also handles quickly Reviewed on: 12th August 2020

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