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Wave Community Bank: Loans reviews

4.91
Based on 219 reviews, last reviewed 2nd Jun 2025
5400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

4

Good service So far has been pretty straight forward and wave are very responsive Reviewed on: 2nd June 2025
Amy HS's avatar
Amy HS

Latest lowest rating:

1

Disappointed with Application Handling I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application ... Read more Reviewed on: 7th April 2025
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Gokce

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Wave Community Bank Loans reviews (219)

Bolier broke a few years ago

5
I love Wave. I own my house as lovely as that is it comes with a lot of responsibility. If something breaks I have to have the money to fix it. As few years ago my Bolier broke and I couldn’t get financed by any gas company. So my daughter and I sat with no heating or hot water for months. I even contacted the church as I was desperate but they couldn’t help. Someone put me on to Wave loans it was easy and affordable. I was able to borrow and then was able to pay for a new Bolier. I have since cleared this loan when other companies wouldn’t lend to me Wave did. I would only use them now for loans even now my credit rating is good. Thank u Wave for helping me when no one else would . Reviewed on: 3rd June 2023

Very great product

5
It Worse tey it à& great communication Reviewed on: 2nd June 2023

Excellent service

4
It was a wonderful service, very smooth and quick. Staffs are very professional. Reviewed on: 2nd June 2023

Great personal service

5
From application the service was very supportive and friendly. The staff I spoke to was understanding and friendly. Easy app to use to manage your account and nice to have the added saving account attached to the loan payments. Reviewed on: 2nd June 2023

Fantastic easy-to-use service

5
Very easy-to-use online services with a quick response Reviewed on: 2nd June 2023

Amazing help for people like me

5
It is a great help to me and my family, almost a miracle that there is an institution like you willing to help. Forever grateful. Thank you very much. Reviewed on: 2nd June 2023

Brilliant service

5
Could ask for any more ! Brilliant service and communication Reviewed on: 2nd June 2023

Friendly & with fantastic customer service

5
I always choose to companies I work with not only on their efficiency (& Wave are right up there) but on their customer service, in this automated day and age it is so important to have warm, friendly humans right on the front line. Please keep up this amazing standard as a priority. Reviewed on: 2nd June 2023

Fantastic bank

5
First class service. Should be more like Wave excellent!! Thank you everyone at wave keep up the great work!! GOOD JOB!! Reviewed on: 2nd June 2023

Great service and lower interest rates

5
Communication during processing time was amazing and great customer service. Lower interest rates. The opportunity to have a little savings while paying off your loan. Reviewed on: 2nd June 2023

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