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Zempler Bank : Business account reviews

4.81
Based on 8,527 reviews, last reviewed 21st Jan 2026
7400% increase in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

They have always been there as a bank. They have always been there as a bank. Exceeded my expectation Reviewed on: 21st January 2026
Anita O's avatar
Anita O

Latest lowest rating:

1

no customer care or focus, least professional team no customer care or focus, least professional team Reviewed on: 21st January 2026
AW's avatar
AW

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank Business account reviews (8527)

Review of the Zempler Bank, Business account:

Simple and straightforward

5
We have a small business and started with Cashplus very early on. We have been on the journey as they transitioned to Zemplar. The service has constantly improved during that time. We especially like the feature that notifies your phone of each transaction. I find this very helpful. Perfect for small business. Simple and straightforward. Reviewed on: 9th April 2025

They have always been there as a bank.

5
They have always been there as a bank. Exceeded my expectation Reviewed on: 21st January 2026

The app is user friendly.

5
The app is user friendly. Had no issues with bank. Reviewed on: 21st January 2026

Easy banking staffs are friendly.

5
Easy banking staffs are friendly. Reviewed on: 21st January 2026

Customer service are fast at replying and I’ve had n...

5
Customer service are fast at replying and I’ve had no issues with the bank Reviewed on: 21st January 2026

When I set up my business I had no idea where to sta...

5
When I set up my business I had no idea where to start with bank accounts for business. Zempler has been perfect for me Reviewed on: 21st January 2026

Good Overall, With Noticeable Improvements Recently

4
I’ve been with Zempler Bank for a while and overall I’m pretty happy with the service. In recent times, I’ve definitely noticed some improvements, and it feels like the bank is moving in a better direction. Day‑to‑day banking works well, and the service has become more reliable and user‑friendly. That said, there’s still room for further improvement. While progress has been made, I’d like to see Zempler continue to develop and introduce more features to keep pace with others in the market. Overall, a good experience — and encouraging to see positive changes, even if there’s still more they could do. Reviewed on: 21st January 2026

Very good excellent service and is a cheap

5
Very good excellent service and is a cheap Reviewed on: 21st January 2026

No issues

4
No issues - they do what they are supposed to. Not much more to say really! Reviewed on: 21st January 2026

Problem Free

5
I have had zero problems with Zempler in the 2 plus years I have banked with them. Reviewed on: 21st January 2026

Easy to use and good to deal with

5
Easy to use and good to deal with Reviewed on: 21st January 2026

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