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Zempler Bank (formerly Cashplus): Business Account reviews

4.82
Based on 8,299 reviews, last reviewed 9th Apr 2025
117600% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great app and bank also very good value for money on... Great app and bank also very good value for money on the accounts Reviewed on: 9th April 2025
Colin Y's avatar
Colin Y

Latest lowest rating:

1

They blocked the use of my bank account without reas... They blocked the use of my bank account without reason or explanation. we were unable to trade for over a month. They withheld £20,000 of my money. St... Read more Reviewed on: 9th April 2025
stewart's avatar
stewart

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business Account reviews (8299)

Review of the Zempler Bank (formerly Cashplus), Business Account:

High Performing bank

5
I recently opened a business account with cash plus and the whole process was dealt with seamlessly and very professionally. Reviewed on: 15th March 2021

Simple and straightforward

5
We have a small business and started with Cashplus very early on. We have been on the journey as they transitioned to Zemplar. The service has constantly improved during that time. We especially like the feature that notifies your phone of each transaction. I find this very helpful. Perfect for small business. Simple and straightforward. Reviewed on: 9th April 2025

Great Customer Service

5
Simple and effective banking with very little fuss, on the rare occasion I have contacted their customer services department they have helped resolve / advice accordingly Reviewed on: 9th April 2025

This bank provides everything required to run a smal...

5
This bank provides everything required to run a small business. Reviewed on: 9th April 2025

No fuss, there when needed reliable banking

5
No fuss, there when needed reliable banking Reviewed on: 9th April 2025

They blocked the use of my bank account without reas...

1
They blocked the use of my bank account without reason or explanation. we were unable to trade for over a month. They withheld £20,000 of my money. Still no explanation. Only the help of family and friends stopped us from closing. We could not pay our staff or suppliers. It was Christmas too. They cost us thousands in lost revenue and the offered us £50 compensation. Avoid this bank at all costs. Reviewed on: 9th April 2025

Set up new company account

4
Quick and easy to set up bank account for new contract company Reviewed on: 9th April 2025

I am very satisfied with the bank.

5
I am very satisfied with the bank. Reviewed on: 9th April 2025

Excellent all round service and experience

5
Excellent all round service and experience Reviewed on: 9th April 2025

Zempler saved me from scammers

5
I was tricked by scammers, but Zempler put in additional security measures to stop the theft of £100,000, and then improved my security overall to stop it happening again. The customer service whilst going through this was superb; they reassured me like a therapist, whilst acting quickly on my needs, making an awful experience of being scammed bearable. Reviewed on: 9th April 2025

Very professional and very helpful

5
Very professional and very helpful Reviewed on: 9th April 2025

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