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Zempler Bank : Business account reviews

Name: Business account
Rating: 4.82 (8996 reviews)

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4.82

Based on 8,996 reviews, last reviewed 23rd Jan 2026

28900% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

easy to use, cash back is great incentive easy to use, cash back is great incentive Reviewed on: 23rd January 2026

Latest lowest rating:

2

Problems with doing purchases Problems with doing purchases, vendors frequently said payments did not go and I had to pay using my personal account. Reviewed on: 22nd January 2026

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank Business account reviews (8996)

Review of the Zempler Bank, Business account:

Prompt service

It’s been great experience, prompt response Reviewed on: 24th March 2021

I have never needed customer service but never had a...

I have never needed customer service but never had an issue at all Reviewed on: 22nd January 2026

Brilliant trust worthy top bank recommend to any one

Brilliant trust worthy top bank recommend to any one Reviewed on: 22nd January 2026

I am having good experience when using the service a...

I am having good experience when using the service and I appreciate it. Reviewed on: 22nd January 2026

It is quite simply functions as a bank should meetin...

It is quite simply functions as a bank should meeting the needs of our business with out any fuss or complications giving me extra time to carry out business need tasks and not banking administration Reviewed on: 22nd January 2026

Excellent experience

The website is extremely convenient to use Reviewed on: 22nd January 2026

Great and easy to use

Easy to use app, with great communication regarding upgraded or system down time. Reviewed on: 22nd January 2026

My Business Bank since 2016, Zempler Excellence!

I've been a loyal customer of Zempler Bank (formerly known as Cashplus) for my business banking needs since 2016, back when it operated primarily as a prepaid card service before obtaining its full UK banking license in 2021 and rebranding in 2024. Over these 10 years, it has consistently proven to be a reliable partner for my small business operations. One of the standout aspects is the ease and efficiency of their business account features. The fast online signup process got me started quickly, and the in-app banking tools—like instant payment notifications, spending insights, and the digital receipt capture—have made managing my cash flow and expenses straightforward. For instance, being able to tag transactions, attach receipts, and generate invoices directly in the app has saved me countless hours on admin work, allowing me to focus more on growing my business. I also appreciate the ability to make cash deposits at any Post Office, which is incredibly convenient for handling petty cash without extra hassle. In terms of value, Zempler offers flexible options that suit different needs. I've used their Business Go account, which has no monthly fee, and it provides unlimited free incoming payments with just a small charge for outgoing transfers beyond the initial few. This has kept my costs low while delivering essential services like international payments and 24/7 fraud monitoring, giving me peace of mind that my funds are secure. What truly sets Zempler apart, though, is their customer service—it's excellent and genuinely helpful. Whenever I've had questions about account features or needed support with a transaction, their UK-based team has been responsive and professional, often resolving issues over the phone without long waits. Overall, Zempler Bank has evolved with my business, offering reliable, cost-effective banking that's tailored for small enterprises like mine. I highly recommend it to anyone seeking a no-nonsense business account. Reviewed on: 22nd January 2026

Very good service always helpful when I ring wouldn’...

Very good service always helpful when I ring wouldn’t use anyone else Reviewed on: 22nd January 2026

I took over as Director and Zempler made the handove...

I took over as Director and Zempler made the handover very simple and completed it quickly. The app is really handy for managing the accounts and paying invoices Reviewed on: 22nd January 2026

Good service but transfer to another account charges...

Good service but transfer to another account charges too much Reviewed on: 22nd January 2026

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