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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,360 reviews, last reviewed 23rd Nov 2025
50% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Opening a business account with Zempler Bank Opening a business account with Zempler Bank was quick, easy, and completely hassle-free. The application process was straightforward, with simple ste... Read more Reviewed on: 23rd November 2025
Atlas UK Services's avatar
Atlas UK Services

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025
StuartM's avatar
StuartM

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8360)

Excellent service

5
i could not ask for more from a bank. Everything to date has been exceptional. Reviewed on: 15th March 2021

Helpfull staff, available when needed.

5
Helpful staff, available when needed. The app is simple to use and the security measures when purchasing online are reassuring without being too onerous. It works really well with our accounting software making bank reconciliation much quicker. Reviewed on: 15th March 2021

Reliable and hassle free

5
Cashplus provide an easy-to-use online interface which is intuitive and clear. Payments are made promptly and efficiently. I would highly recommend them. Reviewed on: 15th March 2021

The only issue I have is the time it takes fir money to appear in the account once paid in ,but that gas has got better recently

4
This is an account that can start your business up when other providers will not let you have a business account if you don't meet certain criteria,although I had a pre paid card ,it was really helpful and now O have worked my cash flow to cover purchases its really good ,that online app is really user friendly and the facilities the account offer with regards to administrative control on payments and details is one of the best Reviewed on: 15th March 2021

Easy to use. No fuss

5
I needed a bank account a bit lively and Cashplus sorted it. Its very easy to use and so far very secure. Reviewed on: 15th March 2021

Professional, unbelievably helpful,

5
I opened my business account with Cashplus, helping me out with everything I need, So far best bank, Reviewed on: 15th March 2021

Great! Accessible and customer oriented

5
Really pleased with our experience with Cashplus. The service is quick and accessible and there virtual support excellent. Reviewed on: 15th March 2021

Good Bank for Business

5
I have been with cashpluss for some time now and have seen it transition into a bank, the systems seem to work well however now that they are a bank I think they should re think there charges to bring them more in line with high street banks Reviewed on: 15th March 2021

Customer service

5
Very good customer service. One of the best customer service. Reviewed on: 15th March 2021

excellent banking service

5
unlike the larger banks they are much easier to contact and deal with 10 out of 10 excellent. Reviewed on: 15th March 2021

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