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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

67% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Review of the Zempler Bank (formerly Cashplus), Current accounts:

FIRST CLASS SERVICE.

I HAVE HAD NO PROBLEMS GETTING THROUGH TO SPEAK TO A BANK OFFICIAL ON THE FEW TIMES THAT I NEEDED TO ASK ABOUT ANY QUERIES THAT I MIGHT HAVE. VERY HELPFUL .I HIGHLY RECOMMEND THIS BANK... Reviewed on: 17th March 2021

The best bank to use

Never had any issues really good bank to use and always helpful Reviewed on: 11th April 2025

Very good service

No problems at all,, been a very good bank for me, Reviewed on: 11th April 2025

Easy access to customer services.

Easy access to customer services. Instant money transfers. Curren customer service deals with complaint promptly. Highly recommended. Reviewed on: 11th April 2025

Bad profiling of black customers

I.paid money into my business account and it was locked for weeks and eventually sent back to my client for no reason! Reviewed on: 11th April 2025

The best bank

Had no problems using this bank , excellent and efficient online banking , very easy to use , would highly recommend. Reviewed on: 11th April 2025

Brilliant

Fantastic, also love using card abroad and customer service is always efficient. Reviewed on: 11th April 2025

Is been absolutely amazing, highly recommend

Is been absolutely amazing, highly recommend Reviewed on: 10th April 2025

Very good simple and easy to manage the card and ope...

Very good simple and easy to manage the card and open account Reviewed on: 10th April 2025

Very good always available 24/7 no problem when I lo...

Very good always available 24/7 no problem when I lost my card abroad last year had new card when I got home good overdraft when I needed it Reviewed on: 10th April 2025

Brilliant service staff very helpful can't fault it

Brilliant service staff very helpful can't fault it Reviewed on: 10th April 2025

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