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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7184 reviews)

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4.85

Based on 7,184 reviews, last reviewed 21st May 2025

81900% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

I’ve been a Cashplus customer for over 2 years, and... I’ve been a Cashplus customer for over 2 years, and I recently went through the rebrand to Zempler Bank. Honestly, the transition was smoother than ex... Read more Reviewed on: 21st May 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current accounts reviews (7184)

Review of the Zempler Bank (formerly Cashplus), Current accounts:

Best Bank

No problem with this bank good service can't do enough for the customer has my full confidence. Reviewed on: 9th February 2023

Bad profiling of black customers

I.paid money into my business account and it was locked for weeks and eventually sent back to my client for no reason! Reviewed on: 11th April 2025

The best bank

Had no problems using this bank , excellent and efficient online banking , very easy to use , would highly recommend. Reviewed on: 11th April 2025

Brilliant

Fantastic, also love using card abroad and customer service is always efficient. Reviewed on: 11th April 2025

Is been absolutely amazing, highly recommend

Is been absolutely amazing, highly recommend Reviewed on: 10th April 2025

Very good simple and easy to manage the card and ope...

Very good simple and easy to manage the card and open account Reviewed on: 10th April 2025

Very good always available 24/7 no problem when I lo...

Very good always available 24/7 no problem when I lost my card abroad last year had new card when I got home good overdraft when I needed it Reviewed on: 10th April 2025

Brilliant service staff very helpful can't fault it

Brilliant service staff very helpful can't fault it Reviewed on: 10th April 2025

Excellent service.

Ive been a customer of Zempler ( Cashplus) for a number of years. Reviewed on: 10th April 2025

helping with fraud

A few months ago someone hacked my account, i reported it and within 3 hours the was shut down, refunded and a new account up and running, just as important to me was customer services talked me through every step being taken and was very supportive all the way to the end. they could not have been more helpful. Reviewed on: 10th April 2025

vey good online bank

easy to contact vey good online bank Reviewed on: 10th April 2025

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