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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Great service

great service both online and by phone Everything seems smooth Reviewed on: 28th March 2025

Customer

If I have had any issues in the past years, my issues have always been dealt with minimal stress or disruption; for that reason I've given an excellent rating. Reviewed on: 28th March 2025

I like Zempler Bank

I like zempler bank its easy to use to transfer money in or out the account The overdraft facility is great having a backup , and havng a card is handy to use when out shopping Reviewed on: 28th March 2025

Easy to use banking, it would be good to have a free...

Easy to use banking, it would be good to have a free standard account though like other banks Reviewed on: 28th March 2025

Easy app easy experience love the colour of the card!

Easy app easy experience love the colour of the card! Reviewed on: 28th March 2025

With Zemplar over 5 year and very happy.

Have been banking with Zemplar for over 5 years and am really happy with them as a bank. Reasonable costs, secure app and very straightforward to use. Have had to call the help line once or twice in over 5 years and every time i have they have been wuick to answer, efficient and friendly in how they have handled my calls. Reviewed on: 28th March 2025

Good bank very nice customer service and bank very e...

Good bank very nice customer service and bank very easy to use could do with less fees but otherwise brillaint Reviewed on: 28th March 2025

Easy to use app

Easy to use app on the rare occasion when I have needed help the the people dealing with my requests were always polite and efficient Reviewed on: 28th March 2025

Easy to use

Easy to use and manage haven’t experienced any problems is suitable for my banking needs. Allows me to manage my money efficiently Reviewed on: 28th March 2025

Been with them years great service have no complaint...

Been with them years great service have no complaints whatsoever Reviewed on: 28th March 2025

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