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Zopa: Car finance reviews

Name: Car finance
Rating: 4.65 (792 reviews)

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4.65

Based on 792 reviews, last reviewed 25th Jun 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Zopa was the obvious pick for my Model 3 Already a Zopa customer across banking, credit card and a personal loan, it made sense to go back to them for the car finance too. I even sourced the ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Terrible experience after my dealer suggested they w... Terrible experience after my dealer suggested they were good. Loan approved but after went to underwriter rejected. very poor customer care who were n... Read more Reviewed on: 1st June 2026

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About this product

Zopa car finance offer two ways to help with a car purchase. Choose from hire purchase where you pay off the cost in equal instalments, or personal contract purchase where you hand the car back or pay off the balance at the end of the agreement.

You can check your eligibility for Zopa car finance without impacting your credit score.

Zopa car finance reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Car finance reviews (792)

Very helpful and reliable

Recently aquired a vehicle with Zopa as my finance company and they are such a careing company who are more interested in making sure i am happy with my loan than selling it Reviewed on: 14th January 2023

No nonsense loans, great customer service, competitive rates, use again

A loan by a reputable company which is easy to set up, competitive rates with easy convenient customer service. Easy to use App allows me to monitor by balance and payments. Definately.recommend and will use again should I need another loan in later life. Reviewed on: 14th January 2023

zupa zopa

i found them very helpful and so easy to deal with a 1st class company thank you. Reviewed on: 14th January 2023

Finance made easy

Finance made easy!!! Funds were sent to me the same day, managing the direct debit and keeping track via the portal is super quick and easy too. Great customer journey Reviewed on: 14th January 2023

Easy

Quick, easy service when purchasing Reviewed on: 14th January 2023

Simple

The whole experience could not have gone any better, I have a very low credit score and still found that they could help and it was all sorted a lot easier that I could have imagined. Thanks I have no regrets at all Reviewed on: 14th January 2023

Flexible and brilliant

I have car finance and a personal loan with Zopa and everything has been so simple and flexible. You can change dates whenever you like, make extra repayments which lowers your monthly costs or pay in full whenever you like which reduces interest. I've never had anything so simple and easy. 5* service. Reviewed on: 14th January 2023

Awesome

Never had a problem at all excellent Reviewed on: 14th January 2023

Brilliant

Fantastic customer service and support, friendly people Reviewed on: 14th January 2023

Car finance

Absolutely an excellent company to deal with, from the start of the application right up to collection of the new vehicle nothing was to much trouble, every step excellently explained by very competent staff Reviewed on: 14th January 2023

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