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Zopa: Credit card reviews

Name: Credit card
Rating: 4.86 (44353 reviews)

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4.86

Based on 44,353 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

This is one of the reasons why I chose him. Compared with other banks' credit cards, there are very few credit cards without currency conversion fees at present! Reviewed on: 20th August 2026

Latest lowest rating:

1

Bad Zopa customer service The customer service provided is really bad. They promise 10business days to resolve for every reminder which is not fair as we won’t have enough wind... Read more Reviewed on: 17th August 2026

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About this product

Zopa is an award-winning credit card provider.

You can apply for a Zopa credit card online and manage your account in the Zopa app. You’ll get instant payment notifications and the Credit Cushion feature lets you set aside some of your available credit card balance.

Zopa credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.
Best credit card provider 2025

Awarded to the credit card provider rated highest in customer reviews.

Zopa Credit card reviews (44353)

Excellent service

Zopa’s service is excellent, communication, statements and all round service is first class Reviewed on: 21st February 2023

Customer satisfaction

Zopa has been incredibly helpful and have taken my personal circumstances into consideration on numerous occasions. When my card was lost abroad, they were receptive to my needs and extremely helpful with a swift replacement card. Thank you zopa. Reviewed on: 21st February 2023

Great card great support

What you would want in a credit card Reviewed on: 21st February 2023

Excellent!

App is really easy to use to help you keep on top of balances and it’s really easy to pay and set up direct debits Reviewed on: 21st February 2023

Top rate credit card

So easy to use top rate credit card Reviewed on: 21st February 2023

Quick Easy & Reliable

Very easy to apply, great, easy to understand app. Will not lend out more than you can afford. Great way to help out when money is a bit tight whilst building your credit report. Reviewed on: 21st February 2023

Excellent

Excellent service very helpful customer support Reviewed on: 21st February 2023

Easy and Efficient

Easy process, understandable and transparent. Very efficient. Great experience. Reviewed on: 21st February 2023

Good card

An excellent card, no problems, and easy to manage Reviewed on: 21st February 2023

customer services always happy to help

straight forward use, customer services always happy to help and polite Reviewed on: 21st February 2023

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