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Zopa: Credit card reviews

Name: Credit card
Rating: 4.87 (44348 reviews)

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4.87

Based on 44,348 reviews, last reviewed 25th Jun 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Decent app-managed card, support needs to catch up A solid card for building your credit profile, managed entirely through the app which suits me. The one area that needs work is customer support — res... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Perfect choice. Perfect choice. Best company, they are paying off their loans, Reviewed on: 16th April 2026

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About this product

Zopa is an award-winning credit card provider.

You can apply for a Zopa credit card online and manage your account in the Zopa app. You’ll get instant payment notifications and the Credit Cushion feature lets you set aside some of your available credit card balance.

Zopa credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.
Best credit card provider 2025

Awarded to the credit card provider rated highest in customer reviews.

Zopa Credit card reviews (44348)

Good customer service

Good information sent on a regular basis. Reviewed on: 21st February 2023

Brilliant service!

I am so pleased with my card! It’s user friendly and easy to keep up to any information. I would recommend this to friends 100% by far the most user friendly card on the market. Reviewed on: 21st February 2023

Great service

Friendly customer service. Easy to use, great communication when you need help. Reviewed on: 21st February 2023

Quick and helpful

Zopa made it easy for me to be able to apply for my credit card. If I've ever needed to contact them the contact methods are very effective meaning my issue gets resolved very quickly. Reviewed on: 21st February 2023

Always on hand

Got in toa spot bother spoke with them all sorted Reviewed on: 21st February 2023

Brilliant

Never had any issues Helpful customer service Reviewed on: 21st February 2023

Outstanding Credit Card Provider

Incredibly easy to use app and communication from Zopa is great Reviewed on: 21st February 2023

Can't fault the service provided

Great customer service support, easy to use app, great services offered Reviewed on: 21st February 2023

Well run bank.

I have never had any problems with this bank and it's fabulous app. I'm told immediately what I've spent and what I have remaining, unlike some banks who don't let the customer know for a couple of days... overall I can't recommend Zopa enough, they are terrific. Reviewed on: 21st February 2023

Easy to use

Absolutely brilliant card, easy to use app, quick responses and very helpful Reviewed on: 21st February 2023

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