Smart Money People Logo

Zopa: Credit card reviews

4.93
Based on 43,001 reviews, last reviewed 7th Mar 2026
264900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good service keeps me up to date on offrrs Good service keeps me up to date on offrrs Reviewed on: 7th March 2026
Simon l's avatar
Simon l

Latest lowest rating:

1

Excellent my credit was not good zopa gave a credit... Excellent my credit was not good zopa gave a credit card Reviewed on: 6th March 2026
Thobekile  Nkomo 's avatar
Thobekile Nkomo

About this product

Zopa is an award-winning credit card provider.

You can apply for a Zopa credit card online and manage your account in the Zopa app. You’ll get instant payment notifications and the Credit Cushion feature lets you set aside some of your available credit card balance.

Zopa credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Credit card reviews (43001)

Review of the Zopa, Credit card:

Great company, great products!

5
Great company, great products! App is brilliant, everything is clear and simple. Super fast communication and applications dealt with and processed extremely fast. Love Zopa! Reviewed on: 1st March 2025

Just a very simple, efficient provider, absolutely n...

5
Just a very simple, efficient provider, absolutely no problems at all, a pleasure to deal with Reviewed on: 6th March 2026

Best communication and customer service

5
I recently had an issue with my credit card on two separate occasions and needed to contact customer service both times. I was really impressed with how quickly I was able to get through to someone each time. The support I received was excellent — the representatives were polite, professional, and very helpful. They took the time to clearly explain everything and made sure I understood what was happening and how the issue would be resolved. The communication throughout was clear and reassuring, which made the whole experience much less stressful. Overall, I’m very pleased with the level of customer service I received and appreciate how efficiently and professionally my concerns were handled. Reviewed on: 6th March 2026

I have a very good experience using Zopa, I cannot f...

5
I have a very good experience using Zopa, I cannot fault it at all Reviewed on: 6th March 2026

Zopa the life saver

5
Zopa has been a real life saver for me and the interest rate is superb. Reviewed on: 6th March 2026

Excellent customer service

5
Had an issue with card going to wrong address (not Zopa's fault) and was sorted immediately. Customer service was quick and easy. Reviewed on: 6th March 2026

Easy to understand app full of detail account

5
Easy to understand app full of detail for all accounts beneficial in making to right choice Reviewed on: 6th March 2026

Friendly helpful and knowledgeable staff every step...

5
Friendly helpful and knowledgeable staff every step of the way Reviewed on: 6th March 2026

Very good customer service in the phone

5
Very good customer service in the phone Reviewed on: 6th March 2026

Seamless

5
Seamless cc notices and regular updates are 100% Reviewed on: 6th March 2026

Good rates for card and loans, great discount when s...

5
Good rates for card and loans, great discount when settling loan early. Reviewed on: 6th March 2026