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Zopa: Current account reviews

Name: Current account
Rating: 4.82 (6598 reviews)

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4.82

Based on 6,598 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good banking Yes biscuit account and zopa credit card Reviewed on: 23rd July 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6598)

excellent customer service and friendly...

Easy to use excellent customer service and friendly staff Reviewed on: 17th February 2026

Good banking services always at hand for any assista...

Good banking services always at hand for any assistance I require Reviewed on: 17th February 2026

User friendly app with great savings rates and good...

User friendly app with great savings rates and good customer service Reviewed on: 17th February 2026

It’s really been a wonderful experience as I got a v...

It’s really been a wonderful experience as I got a very good interest rate and excellent customer support Reviewed on: 17th February 2026

Zopa offer great account options and interest rates.

Zopa offer great account options and interest rates. App is easy to use and customer service is friendly. I would say however that service can sometimes be a little slow, as when I needed to unfreeze my bank account once, while I was told it would be very quick, I had to chase up and it took quite a while. Reviewed on: 17th February 2026

Excellent app and savings rates

Easy to set-up and use the app, plus excellent savings rates. Reviewed on: 17th February 2026

A Great Internet Bank

Sine setting up my account my experience has been very positive. The app is very easy to navigate and it is clear to understand what is happening. Additionally the bank is not overly invasive in its amount of communication. Lastly the interest rates, particularly the Biscuit Account, are I assume are leading the field Reviewed on: 17th February 2026

Great product and service

Opened both a current account and a regular saver account. Easy to open, manage and the interest rate is super attractive. Great customer service. Really impressed so far. Reviewed on: 17th February 2026

Very good and very useful , I am very impressed.

Very good and very useful, very easy. Reviewed on: 17th February 2026

Easy to use and very useful information on the app,...

Easy to use and very useful information on the app, never any issues i can check my balance and reports and spending habits and easy to pay and change my bills Reviewed on: 17th February 2026

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