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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Always helpful and clear customer services on hand w...

Always helpful and clear customer services on hand when needed Reviewed on: 17th February 2026

You Open to The Now

You listen, Connect. And Collaborative Reviewed on: 17th February 2026

I was a beginner to ISAs and investing.

I was a beginner to ISAs and investing. I have learned a lot from Zopa. I've been a Zopa customer for years having used investment and borrowing services and I could not be happier with the services provided. Reviewed on: 17th February 2026

excellent customer service and friendly...

Easy to use excellent customer service and friendly staff Reviewed on: 17th February 2026

Good banking services always at hand for any assista...

Good banking services always at hand for any assistance I require Reviewed on: 17th February 2026

User friendly app with great savings rates and good...

User friendly app with great savings rates and good customer service Reviewed on: 17th February 2026

It’s really been a wonderful experience as I got a v...

It’s really been a wonderful experience as I got a very good interest rate and excellent customer support Reviewed on: 17th February 2026

Zopa offer great account options and interest rates.

Zopa offer great account options and interest rates. App is easy to use and customer service is friendly. I would say however that service can sometimes be a little slow, as when I needed to unfreeze my bank account once, while I was told it would be very quick, I had to chase up and it took quite a while. Reviewed on: 17th February 2026

Excellent app and savings rates

Easy to set-up and use the app, plus excellent savings rates. Reviewed on: 17th February 2026

A Great Internet Bank

Sine setting up my account my experience has been very positive. The app is very easy to navigate and it is clear to understand what is happening. Additionally the bank is not overly invasive in its amount of communication. Lastly the interest rates, particularly the Biscuit Account, are I assume are leading the field Reviewed on: 17th February 2026

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