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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Easy to use friendly customer service simple and eas...

Easy to use friendly customer service simple and easy to follow app excellent value for money Reviewed on: 9th February 2026

Fabulous account

Initially I had an awful time with my account and every card being used fraudulently, however Zopa acted quickly and professionally and explained what was happening and fully supported me with the issues from the start. Once rectified, I am very happy with the account, I love the fact the interest earned is paid each month and how easy the app is to use and you can always speak to a human should you need to. A great bank and would highly recommend to anyone. Reviewed on: 9th February 2026

Fantastic online app, value for money

Fantastic online app, value for money Reviewed on: 9th February 2026

App is great.

App is great. Very simple to navigate and understand Reviewed on: 9th February 2026

Zopa for the saving wins

Zopa is a really great bank for saving. I trust them 100% and can’t wait to see what I can achieve with them. Reviewed on: 9th February 2026

Easy loan and credit card application even with my c...

Easy loan and credit card application even with my credit score Reviewed on: 9th February 2026

Biscuit current account

I’m happy with my biscuit account, and the interest rates offered. Easy to use app, notifications on money going in and out. Definitely recommend. Reviewed on: 9th February 2026

I find it difficult with IT but Zopa...

As an old girl I find it difficult with IT but Zopa is so easy to navigate and transfer money around. I am using a regular saver and current account and an easy saver for extra cash. Easy to use app which tells me when payment is due and regular update of interest earned. I would thoroughly recommend to my friends and family and good rate of interest on my regular saver and interest earned on my current account. I have sent a link to my son to join! Thank you for making it so easy. Reviewed on: 9th February 2026

Excellent customer service

Every time I’ve contacted them I have had a very professional service and spoke to some lovely and helpful people Reviewed on: 9th February 2026

Bank account

Very easy to access account move funds & make payments Reviewed on: 9th February 2026

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