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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Simple, Clear, and Stress-Free Banking

I’ve had a really good experience with my Zopa account so far. The app is easy to use, everything is clear and transparent, and managing my money feels straightforward and stress-free. I especially like how well things are explained — from savings to interest rates — which gives me confidence and peace of mind. Overall, I’m very happy with the account and would happily recommend Zopa to others looking for simple, reliable digital banking. Reviewed on: 9th February 2026

Fabulous best in the business Great customer serv...

Fabulous best in the business Great customer service also Reviewed on: 9th February 2026

I had a very good experience with the bank.

I had a very good experience with the bank. The staff was professional, helpful, and responsive. Everything was handled efficiently and clearly explained. Reviewed on: 9th February 2026

Easy save Zopa

Zopa helped me manage debt and encourage saving stress free. I love it Reviewed on: 9th February 2026

Can't fault Zopa , everytime I have had a problem it...

Can't fault Zopa , everytime I have had a problem it as been sorted very quickly , love how easy the mobile app is to use and the bank account is easy and a great great for savings, the cash back is a great addition to the account and use it a lot Reviewed on: 9th February 2026

Zopa current account is so easy to use and you can e...

Zopa current account is so easy to use and you can earn money on your spending. I used to use Barclays but Zopa knocks spots off them they are really fantastic Reviewed on: 9th February 2026

Payment issue.

Payment issue. I was in a car showroom trying to make a payment for a new car. I call your customer services and although I started to get frustrated the advisor remained calm and resolved the issue in a professional and caring manner. Reviewed on: 9th February 2026

Great interest rates and easy to use

Great interest rates and easy to use Reviewed on: 9th February 2026

Review...

The few times I have contacted your company my customer service has been superb Reviewed on: 9th February 2026

Brilliant.

Brilliant. Very handy. Helpful team Reviewed on: 9th February 2026

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