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Zopa: Current account reviews

Name: Current account
Rating: 4.82 (6598 reviews)

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4.82

Based on 6,598 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good banking Yes biscuit account and zopa credit card Reviewed on: 23rd July 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6598)

Simple, Smooth, and Reliable

Absolutely brilliant experience with Zopa Bank. The app is smooth and easy to use, everything is transparent, and customer support is genuinely helpful and quick to respond. Opening and managing my account has been stress-free from start to finish. Easily one of the best digital banking experiences I’ve had - highly recommended. Reviewed on: 9th February 2026

Easy to use app with great products.

Easy to use app with great products. Efficient set up when opening account. Reviewed on: 9th February 2026

Easy, accessible, and quick

Account was easy to open, when i didnt get my card in the post they quickly rearranged for another one to be issued Reviewed on: 9th February 2026

Well worth having a Zopa account

Not had any issues since I’ve had the account, been made easier for me to access all my accounts. Reviewed on: 9th February 2026

It provides essential features for everyday banking.

It provides essential features for everyday banking. 2% Cashback for direct debit. Reviewed on: 9th February 2026

Love Zopa best bank yet I have told my family and fr...

Love Zopa best bank yet I have told my family and friends also Reviewed on: 9th February 2026

I had been in hospital without my phone, I had incur...

I had been in hospital without my phone, I had incurred a late payment fee, I made a deposit and called your customer service, explained my situation and your rep was kind enough to refund me the late payment charge Reviewed on: 9th February 2026

Zopa is excellent

Zopa is excellent unable to fault them. Reviewed on: 9th February 2026

Great assistance online

Great assistance online, felt comfortable when asking for help Reviewed on: 9th February 2026

I needed a new bank account and Zopa reviewed excell...

I needed a new bank account and Zopa reviewed excellent so glad I picked them it’s so easy and app is the best banking app I have ever used, it’s easy you can link other account it’s just made my life a lot easier. Reviewed on: 9th February 2026

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