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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6595 reviews)

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4.83

Based on 6,595 reviews, last reviewed 12th Jun 2026

90% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Compliant dealt with comprehensively I previously left a poor review for Zopa. I was waiting for a response to a complaint I had lodged as they hadn't given me a bonus I was entitled to. ... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (6595)

The app is very easy to use and customer friendly.

The app is very easy to use and customer friendly. I get updates everytime and I have options to set them off if I want. Reviewed on: 15th January 2026

Iv never had any trouble with the bank staff ate alw...

Iv never had any trouble with the bank staff ate always friendly ready to help Reviewed on: 15th January 2026

Great new banking app.

Great new banking app. Offering a great regular saver rate. Reviewed on: 15th January 2026

High interest offered on savings and current account...

High interest offered on savings and current account balance, great service Reviewed on: 15th January 2026

Excellent service_ High Interest rate_High cashback

This is the only bank that has provided excellent savings interest rate, cashback for direct debits and best customer service. Reviewed on: 15th January 2026

Excellent service and great customer support

Excellent service and great customer support Reviewed on: 15th January 2026

Great app, decent rates and excellent customer service.

Great app, decent rates and excellent customer service. Reviewed on: 15th January 2026

Favourite bank

I think it has great interest rate. Love the app and how easy it is to use. Reviewed on: 15th January 2026

App is smooth Process is excellent

App is smooth Process is excellent Reviewed on: 15th January 2026

Love Zopa

Definitely my favourite provider, Zopa pays interest on my current account, gives me cashback on my direct debits, and has the best regular saver anywhere - not just the best rate, but it's also flexible, so my savings aren't locked away for the year if I need to access them. Reviewed on: 15th January 2026

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