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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6595 reviews)

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4.83

Based on 6,595 reviews, last reviewed 12th Jun 2026

90% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Compliant dealt with comprehensively I previously left a poor review for Zopa. I was waiting for a response to a complaint I had lodged as they hadn't given me a bonus I was entitled to. ... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (6595)

Easy to open accounts, excellent staff when spoken to

Easy to open accounts, excellent staff when spoken to Reviewed on: 15th January 2026

The best interest rates on savings and multiple pock...

The best interest rates on savings and multiple pockets Reviewed on: 15th January 2026

Always excellent customer service with Zopa.

Always excellent customer service with Zopa. Brilliant interest rates Reviewed on: 15th January 2026

Brilliant helped with all my issues

Brilliant helped with all my issues Reviewed on: 15th January 2026

Zopa have amazing rates.

Zopa have amazing rates for your Biscuit account and my savings account that I have not found anywhere else. I have found I can move my money quickly and easily especially when I needed to move a larger sum to help my parents out whilst they bought a house They have made dealing with Zopa bank a pleasure. I haven't had any issues at all with them. Reviewed on: 15th January 2026

User friendly and Professional

Friendly ! Professional , Modern , Easy to understand Reviewed on: 15th January 2026

Very helpful.. excellent

Changing to Zopa was easy, they were very helpful and gave an easy to follow system in order for the change to be simple Reviewed on: 15th January 2026

Banking Review

The banking is exceptional with higher interest rates on savings, loans are easy to work with as well. Reviewed on: 15th January 2026

Always a good service, efficient and helpful.

Always a good service, efficient and helpful. Easy to use, the app is really easy to navigate even for an oldie like me Reviewed on: 15th January 2026

I've been with Zopa Bank for not quite a year.

I've been with Zopa Bank for not quite a year. I have the Biscuit Current Account and savings pots and the Regular Saver which pays me a whopping 7.10 interest. I'm so happy with all these accounts and the interest they are paying me. Reviewed on: 15th January 2026

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