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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6600 reviews)

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4.83

Based on 6,600 reviews, last reviewed 20th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6600)

Zopa 2025

excellent value for money. competitive rates of interest and rewards. Reviewed on: 15th January 2026

A company you can truly trust!

Love Zopa. I have a savings account, credit card and normal account. Very user friendly and brilliant customer service Reviewed on: 15th January 2026

Best bank account ever.

Best bank account ever. Great savings accounts and interest rates Reviewed on: 15th January 2026

Easy people to deal with .

Easy people to deal with ..no hassle with clear and concise information Reviewed on: 15th January 2026

I now have a bank account with Zopq and great work...

I now have a bank account with Zopq and great work and customer care. So easy with App. Thank you Reviewed on: 15th January 2026

This is a great bank

I have been a saver with Zopa for a couple of years because of their competitive interest rates. When they launched their biscuit current account I didn’t hesitate in applying and they haven’t disappointed. The app is very user friendly, enquiries are answered promptly, payments go through quickly and the interest is a big bonus. I use Zopa as my main bank now, with my pension being paid in and all my direct debits and standing orders being taken from this account. I would definitely recommend. Reviewed on: 15th January 2026

Awesome Service, Awesome Bank

A refreshing change in online banking. My former bank's app was awkward, confusing, and hard to use. Zopa's app is straightforward, user-friendly, and intuitive. In terms of customer service, Zopa surpasses my previous bank significantly, offering quick responses, friendly staff, and helpful advice—qualities that more traditional banks should emulate. Overall, it is the best bank I have dealt with. Reviewed on: 15th January 2026

Easy to set up.

Easy to set up. Quick to receive bank card and able to choose own PIN. App is easy to manage and handy notifications each time i use my bank card. Reviewed on: 15th January 2026

Customer friendly .

Customer friendly .Good interest on savings . Reviewed on: 15th January 2026

Exceptional Service

Great experience with Zopa customer service, friendly and very knowledgeable Reviewed on: 15th January 2026

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