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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6595 reviews)

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4.83

Based on 6,595 reviews, last reviewed 12th Jun 2026

90% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Compliant dealt with comprehensively I previously left a poor review for Zopa. I was waiting for a response to a complaint I had lodged as they hadn't given me a bonus I was entitled to. ... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (6595)

This is a great bank

I have been a saver with Zopa for a couple of years because of their competitive interest rates. When they launched their biscuit current account I didn’t hesitate in applying and they haven’t disappointed. The app is very user friendly, enquiries are answered promptly, payments go through quickly and the interest is a big bonus. I use Zopa as my main bank now, with my pension being paid in and all my direct debits and standing orders being taken from this account. I would definitely recommend. Reviewed on: 15th January 2026

Awesome Service, Awesome Bank

A refreshing change in online banking. My former bank's app was awkward, confusing, and hard to use. Zopa's app is straightforward, user-friendly, and intuitive. In terms of customer service, Zopa surpasses my previous bank significantly, offering quick responses, friendly staff, and helpful advice—qualities that more traditional banks should emulate. Overall, it is the best bank I have dealt with. Reviewed on: 15th January 2026

Easy to set up.

Easy to set up. Quick to receive bank card and able to choose own PIN. App is easy to manage and handy notifications each time i use my bank card. Reviewed on: 15th January 2026

Customer friendly .

Customer friendly .Good interest on savings . Reviewed on: 15th January 2026

Exceptional Service

Great experience with Zopa customer service, friendly and very knowledgeable Reviewed on: 15th January 2026

Great account

Great account and excellent service Reviewed on: 15th January 2026

Having been a customer of Zopa for a few years, I fi...

Having been a customer of Zopa for a few years, I find them very helpful and giving useful advice about how to make the most of my savings. Reviewed on: 15th January 2026

Small hi cup whi h overcome and theive

In the beginning small hiccup. However the rate and ease of operation I shall strong recommend Reviewed on: 15th January 2026

Easy process, quick decisions and competitive rates.

Easy process, quick decisions and competitive rates. Make zopa my first for banking Reviewed on: 15th January 2026

Great interest and cashback, great app

Great interest and cashback, great app Reviewed on: 15th January 2026

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