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Zopa: Current account reviews

4.83
Based on 6,595 reviews, last reviewed 12th Jun 2026
90% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Compliant dealt with comprehensively I previously left a poor review for Zopa. I was waiting for a response to a complaint I had lodged as they hadn't given me a bonus I was entitled to. ... Read more Reviewed on: 12th June 2026
Maxwell Gridley's avatar
Maxwell Gridley

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026
K's avatar
K

About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

Zopa Current account reviews (6595)

Excellent Savings Rates and Great Experience!

5
I’ve been really impressed with Zopa as a bank. Their savings rates are among the best in the market, which makes it easy to grow your money faster. The account setup process was smooth and straightforward, and the app is intuitive and easy to use. I also appreciate the transparency—they clearly explain the terms and conditions without any hidden catches. If you’re looking for a reliable bank with competitive savings rates and a modern, customer-friendly approach, Zopa is definitely worth considering! Reviewed on: 15th January 2026

Great to deal with excellent service all round i ha...

5
Great to deal with excellent service all round i have banking car finance and credit card with zopa and all hassle free. Reviewed on: 15th January 2026

Zopa is a breath of fresh air

5
Zopa is a breath of fresh air when compared to traditional lenders. Always very responsive and also very fair in terms of what it can offer. It also has a brilliant app which means that using Zopa is very simple and this helps me to keep on top of things. Highly recommended. Reviewed on: 15th January 2026

Very professional and efficient.

5
Very professional and efficient. They care and offer only help that is appropriate Reviewed on: 15th January 2026

Good company to deal with fast and efficient service

5
Good company to deal with fast and efficient service Reviewed on: 15th January 2026

Excellent service with excellent customer support

5
Excellent service with excellent customer support Reviewed on: 15th January 2026

Great communication and easy to navigate

5
Great communication and easy to navigate Reviewed on: 15th January 2026

Amazing products and excellent customer service

5
Amazing products and excellent customer service Reviewed on: 15th January 2026

It has been a great experiencing with easy and quick...

5
It has been a great experiencing with easy and quick set up and immediate virtual card available. Great service provider Reviewed on: 15th January 2026

I like it , very good zopa bank account

5
I like it , very good zopa bank account Reviewed on: 15th January 2026

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