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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6595 reviews)

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4.83

Based on 6,595 reviews, last reviewed 12th Jun 2026

90% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Compliant dealt with comprehensively I previously left a poor review for Zopa. I was waiting for a response to a complaint I had lodged as they hadn't given me a bonus I was entitled to. ... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (6595)

Excellent and efficient service when I had a query o...

Excellent and efficient service when I had a query out of hours. Team goes over and above Reviewed on: 15th January 2026

Exellent service so far very happy with the credit c...

Exellent service so far very happy with the credit card company Reviewed on: 15th January 2026

Excellent service very helpful & understanding

Excellent service very helpful & understanding Reviewed on: 15th January 2026

Its a good bank to work with.

Its a good bank to work with. Simple process and very safe Reviewed on: 15th January 2026

Zopa accounts

Zopa bank account is easy to manage through the app, quick and easy to apply. I also have credit card and loan from zopa they have helped me a lot and are helping me build my credit. Reviewed on: 15th January 2026

Fantastic rates and easy to use app, have and would...

Fantastic rates and easy to use app, have and would recommend! Got to keep those rates high though Reviewed on: 15th January 2026

Very easy to use app and the voice assistant for pay...

Very easy to use app and the voice assistant for paying bills is brilliant Reviewed on: 15th January 2026

Perfect place to save and keep my money .

Perfect place to save and keep my money . I have a credit card , loan , bank account and savings with them. The app is easy to use and when I’ve needed customer service they has answered promptly and helped me resolve my issues Reviewed on: 15th January 2026

They are good at fraud prevention.

They are good at fraud prevention. They dealt with a transfer I needed to make by putting it on hold until we had a conversation. I was really happy to do that. The idea you can split your ISA into fixed and variable in the same account is really innovative Reviewed on: 15th January 2026

I have had no issues with this account since I have...

I have had no issues with this account since I have opened it. Reviewed on: 15th January 2026

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