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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

It was very quick and easy to apply and got the mone...

It was very quick and easy to apply and got the money in minutes with a reasonable APR Reviewed on: 9th January 2024

Easy apply and customer service is absolutely profes...

Easy apply and customer service is absolutely professional Reviewed on: 9th January 2024

When I had trouble with finance I was struggling Zop...

When I had trouble with finance I was struggling Zopa stepped forward made everything clear and are always quick to respond and make everything clear brilliant company Reviewed on: 9th January 2024

Cool Zopa loans

Very good communication is excellent and any questions and problems are quickly resolved loans are all very well good and a very fair interest rates Reviewed on: 9th January 2024

Amazing loan provider

Absolutely amazing loan provider really easy to apply and no fuss or hassle. The process was so easy and straightforward. The app helps you keep track of payments and as easy to use. Reviewed on: 9th January 2024

Never have had any problems.

Never have had any problems. So straight forward and easy to use. Love that you can pay off and make extra payments. You can see your final settlement at any point which is handy too, it also tells you if you are suitable for any other products. Reviewed on: 9th January 2024

So reasonably priced, easy and fair.

So easy and fair. You don’t get penalised for paying off your loan early, in fact you actually pay less. Amazing company Reviewed on: 9th January 2024

Excellent lender, easy to use app

Excellent lender, easy to use app Reviewed on: 9th January 2024

Easy fast and reliable customer service.

Easy fast and reliable customer service. Reviewed on: 9th January 2024

It was easy to apply and always information availabl...

It was easy to apply and always information available if I have query’s Reviewed on: 9th January 2024

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