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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

Great customer service throughout.

Great customer service throughout. Reviewed on: 7th March 2026

Easy application for the loan

They make the application for the loan easy and thorough Reviewed on: 7th March 2026

A good service and a very good loan company

A good service and a very good loan company Reviewed on: 7th March 2026

Very easy from start to completion, would definitely...

Very easy from start to completion, would definitely recommend Reviewed on: 7th March 2026

Zopa were excellent and able to assist where other l...

Zopa were excellent and able to assist where other lenders where not. Excellent rates and fast service. Highly recommend! Reviewed on: 7th March 2026

Very easy speedy service

I found my experience very easy the questions were set out so you could understand and the service was speedy .The money was in my account within minutes of a decision being made .very helpful staff . Reviewed on: 7th March 2026

Outstanding Service

I applied for a Loan with Zopa and was accepted in 5 mins and the cash was in my bank within minutes, great value for money and an easy process. Reviewed on: 7th March 2026

Customer focused

Zopa has excellent customer service they give you all information you need you don’t wait long for a answer if you request anything (loan,credit card )or just a general question I’d recommend Zopa 100% there intrest rates are lower than anyone else which really helps at these hard time they understand peoples needs well done Zopa Reviewed on: 7th March 2026

Easy and fast application process

The application process was the smoothest and fastest I have ever had. I got the quid in my account in minutes. Highly recommend. Thanks zopa Reviewed on: 7th March 2026

Everything was quick & simple from start to finish

Everything was quick & simple from start to finish Reviewed on: 7th March 2026

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