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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent

Excellent brilliant amazing outstanding Reviewed on: 6th March 2026

Illuminating!

the experience was quick, smooth and stress free. Reviewed on: 6th March 2026

Applied for a loan from Zopa and received it in my b...

Applied for a loan from Zopa and received it in my bank account in a matter of minutes. I was so impressed and would suggest that anyone who needs a loan quickly Zopa is the bank for you. Reviewed on: 6th March 2026

Quick time

No fuss from applying for the loan to being accepted and money in bank all within 30mins Reviewed on: 6th March 2026

Interest rate jumped in 48 hours

Used clear score to get a loan quote and took a couple of days to decide if I should proceed, when I went back to take the loan the interest rate increased resulting in a rushed decision to take the loan at a higher interest rate it meant a £30+ in monthly payments Reviewed on: 6th March 2026

Loan application was swift and easy.

Loan application was swift and easy. Spoke to a lovely lady on the telephone. She was polite and friendly. A real pleasure. Reviewed on: 6th March 2026

Exceptional customer service and support

Exceptional customer service and support Reviewed on: 6th March 2026

My experience

My experience with Zopa was a very good straight forward no nonsense experience and can’t not praise the simplicity of applying for a loan. Reviewed on: 6th March 2026

Very helpful no hassle, and are the best to trust

Very helpful no hassle, and are the best to trust Reviewed on: 6th March 2026

Really easy to apply, no nonsense application money...

Really easy to apply, no nonsense application money in my bank within 1 hour Reviewed on: 6th March 2026

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