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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy, professional, respectful and clear

I have had 2 different loans from Zopa and they have been easy to get, easy to maintain with the easy to use app. Everything you want from a money lender. The language is lovely and clear and the response rate to queries is respectful, professional and timely. Reviewed on: 6th March 2026

very good and very helpful.

very good and very helpful. Zopa was straight forward and easy to follow. Reviewed on: 6th March 2026

Zopa 5 star company

Not only did zopa have the best interest rate, online forms were so easy & the money was in my account within hours, amazing service . The app is great , shows what you paid & when you paid it , plus all loan details at hand . Intuitive & very efficient, no hesitation in giving zopa top marks Reviewed on: 6th March 2026

Open honest and trustworthy

Simple to apply and set up. Emails get answered immediately. I feel they are a trustworthy company and put customers first. Reviewed on: 6th March 2026

Fast and easy finance at good terms

Fast and easy finance at good terms Reviewed on: 6th March 2026

applied for a loan, it was quick and easy

applied for a loan, it was quick and easy Reviewed on: 6th March 2026

It was the best experience I had with Zopa.

It was the best experience I had with Zopa. While I thought I would wait for approval, money was already in my account Reviewed on: 6th March 2026

Very clear and supportive.

Very clear and supportive. Helpful with good range of options. App is very good. Reviewed on: 6th March 2026

Very easy to apply online Great Customer Service

I applied for a loan online it was very easy to do & I had a follow up phone call from Customer Services they were very nice & helpful I would recommend them to friends & Family I would also use them again if I was ever looking for another loan or a new bank. Reviewed on: 6th March 2026

Very easy to apply , I got a call from a lovely chap...

Very easy to apply , I got a call from a lovely chap who just checked a few details. Money was in my account about a hour later. Reviewed on: 6th March 2026

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