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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very professional and easy to understand

Very professional and easy to understand Reviewed on: 6th March 2026

Hollyday

Very happy have the best holiday with my loan Reviewed on: 6th March 2026

easy to use and you get the funds instantly.

Really easy to use and you get the funds instantly. Everything done online or via the app which makes it really convenient Reviewed on: 6th March 2026

I have a mortgage and a loan excellent company

I have a mortgage and a loan excellent company Reviewed on: 6th March 2026

Zopa are the best just fill in the application and w...

Zopa are the best just fill in the application and we will do the rest Reviewed on: 6th March 2026

Courteous and knowledgeable.

Courteous and knowledgeable. Was very helpful and took us through all the options. They asked questions and said that they would come back to me with an answer. They came back with a positive result and, hence, I took their offer. Reviewed on: 6th March 2026

Sorted out

Sorted loan out very quickly and sent funds to account so we could do want we wanted Reviewed on: 6th March 2026

Brilliant rate and customer service

Brilliant rate and customer service Reviewed on: 6th March 2026

Quick and easy to apply would recommend

Quick and easy to apply would recommend Reviewed on: 6th March 2026

Patience and very helpful indeed I was given extra h...

Patience and very helpful indeed I was given extra help to upload my identity documents not being too bright on the computer! Reviewed on: 6th March 2026

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