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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent service

Efficient, professional and competitive, everything you need! Reviewed on: 20th January 2026

seamless lending and repayment, a simple and excelle...

seamless lending and repayment, a simple and excellent customer experience. Reviewed on: 20th January 2026

This was a 1st time to be borrowing money to assist...

This was a 1st time to be borrowing money to assist me in my retirement years, as I was brought up to believe that if you can't afford it, don't borrow! Now I have taken this leap I feel I could manage this. A feeling of importance and my own personal management is possible Reviewed on: 20th January 2026

I was very impressed and satisfied with my Zopa expe...

I was very impressed and satisfied with my Zopa experience. The application was straightforward and I received the funds quickly. I would recommend! :) Reviewed on: 20th January 2026

Straightforward and to the point.

Straightforward and to the point. Good customer service. Would definitely use again. Reviewed on: 20th January 2026

All round good servce

efficient hassle free borrowing ,everything fully explained , there when needed but not intrusive or agressive markettng in any shape or form Reviewed on: 20th January 2026

Fantastic service, fast efficient and easy to apply.

Fantastic service, fast efficient and easy to apply. The app is great to help me keep ontop of my services and very easy to use. Reviewed on: 20th January 2026

It was very easy to apply for a loan.

It was very easy to apply for a loan. A quick call followed and money transferred within a couple of hours Reviewed on: 19th January 2026

Very fast action and smooth experience about loan

Very fast action and smooth experience about loan Reviewed on: 19th January 2026

I applied for a personal loan.

I applied for a personal loan. The whole process was very efficient and pain free. I’ve since recommended Zopa to several people Reviewed on: 19th January 2026

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