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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fast , easy with the worry taken out.

Fast , easy with the worry taken out. Professional Reviewed on: 17th January 2026

ZOPA LOAN

SIMPLE AND EASY TO APPLY. MONEY IN YOUR ACCOUNT VERY QUICKLY. GOOD OPTIONS FOR PAYING THE MONEY BACK. HELPFUL STAFF ON HAND IF NEEDED. Reviewed on: 17th January 2026

I have Zoopa very easy to obtain a loan.

I have Zoopa very easy to obtain a loan. There rates are. competative.They keep you updated on the progress of your loan which you can manage on-line Reviewed on: 17th January 2026

Interaction was quick and friendly experience great...

Interaction was quick and friendly experience great customer service Reviewed on: 17th January 2026

Easy to use and the app helps keep track of the acco...

Easy to use and the app helps keep track of the account. Reviewed on: 17th January 2026

Their rates are high and they are not that understan...

Their rates are high and they are not that understanding or flexible, in my view. Reviewed on: 17th January 2026

Quick and easy process - efficiently dealt with appl...

Quick and easy process - efficiently dealt with application Reviewed on: 17th January 2026

Simple and fast!

Great communication, quick decision, easy access via app. Reviewed on: 17th January 2026

Excellent loan service, app works well, everything t...

Excellent loan service, app works well, everything transparent. Reviewed on: 17th January 2026

Loan Process

When I applied for a loan the whole process was quick and easy to follow and any questions were answered quickly and easy to understand. Reviewed on: 17th January 2026

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