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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Zopa is so easy and helpful with any requirements.

Zopa is so easy and helpful with any requirements. They offer a range of services and was really helpful on the phone with a query I had. Reviewed on: 17th January 2026

No quibbles applying

Very easy to apply quick response Reviewed on: 17th January 2026

Happy customer

All the customer service staff seem friendly and professional, and the app is super simple to use. I honestly can’t fault Zopa, I would highly recommend Reviewed on: 17th January 2026

Experience was good I apply and it’s was easy after...

Experience was good I apply and it’s was easy after with app to manage loan Reviewed on: 17th January 2026

Zopa is a great bank.

Zopa is a great bank. Their customer service is excellent—responsive, helpful, and easy to deal with. I’ve had a very positive banking experience overall. Reviewed on: 17th January 2026

Very good interaction and dealt with very efficiently.

Very good interaction and dealt with very efficiently.. Reviewed on: 17th January 2026

Absolutely easy and fast, you will get money in your...

Absolutely easy and fast, you will get money in your account in just few minutes. Reviewed on: 17th January 2026

A very helpful bank, I am satisfied with the help I...

A very helpful bank, I am satisfied with the help I received. There were no problems and I can recommend it to friends and family. I am grateful and thank you. Reviewed on: 17th January 2026

Excellent service quick and easy application would r...

Excellent service quick and easy application would recommend them Reviewed on: 17th January 2026

Very helpful not pushy listened to you and made proc...

Very helpful not pushy listened to you and made process simple Reviewed on: 17th January 2026

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