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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

So friendly and easy 2 understand them

So friendly and easy 2 understand them Reviewed on: 17th January 2026

Very clear options and very good website to complete...

Very clear options and very good website to complete the application. Reviewed on: 17th January 2026

Very straightforward application no fuss, once appro...

Very straightforward application no fuss, once approved the funding was in our account within hours Reviewed on: 17th January 2026

Big loans

Always excellent service and enquires answered fast Reviewed on: 17th January 2026

With Zopa, I had the BEST experience as regards cust...

With Zopa, I had the BEST experience as regards customer service and loan approval. My loan was approved in minutes and it helped me solved some pressing family issues Reviewed on: 17th January 2026

loan review

Easy process and customer service was excellent Reviewed on: 17th January 2026

Very responsive service, always helpful and changes...

Very responsive service, always helpful and changes to account made easily Reviewed on: 17th January 2026

Quick and easy

Clear process, simple and easy, no pressure, quick decision and quick overall from start to finish. Reviewed on: 17th January 2026

My experience was quick and easy everything was expl...

My experience was quick and easy everything was explained clearly so that if I needed any help or advice on whether this was the right loan for me it was there. Reviewed on: 17th January 2026

Thanks Zopa!

Great service, quick, easy and hassle free. The loan helped me to tidy up my finances and take control of my money. Thanks Zopa! Reviewed on: 17th January 2026

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