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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Zopa a great company!

Easy to deal with and staff always friendly and helpful. A pleasure to deal with. Reviewed on: 16th January 2026

Very friendly staff and dealt with all my enquiries...

Very friendly staff and dealt with all my enquiries very quick and efficiently. Would recommend to all customers. Reviewed on: 16th January 2026

Fast and efficient, funds were in my account within...

Fast and efficient, funds were in my account within minutes at a reasonable rate Reviewed on: 16th January 2026

Always to hand if needed and always keeping customer...

Always to hand if needed and always keeping customers updated Reviewed on: 16th January 2026

Both loans have been effortless.

Both loans have been effortless. Easy and quick procedure with excellent customer service throughout Reviewed on: 16th January 2026

App is easy to use

App is easy to use and easy to apply, have reccomended to a few friends Reviewed on: 16th January 2026

Nice and easy and good customer service

Nice and easy and good customer service Reviewed on: 16th January 2026

Quick and efficient from time of requesting to recei...

Quick and efficient from time of requesting to receiving consolidation loan Reviewed on: 16th January 2026

I have had loans from Zopa for the past 3 years and...

I have had loans from Zopa for the past 3 years and it’s been great. I have not had any issues with it at all. I would recommend Zopa to anyone looking for a loan. Their interest rates are obviously subject to personal circumstances. Reviewed on: 16th January 2026

Excellent service, hassle free.

Excellent service, hassle free. Speedy process which makes life so much easier. Reviewed on: 16th January 2026

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