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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 13th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Found Zopa to be good value for money a few years back. Found Zopa to be good value for money a few years back. But now the rates are not as competitive Reviewed on: 13th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69090)

Zopa so smooth

Such a smooth proceed. Quick decision just so easy. Great communication Reviewed on: 15th April 2026

Top rated provider with clear and easy information

Very easy to apply, on a call to set up the loan my questions were answered in a clear and unambiguous way. Top marks for customer service and the clarity of communications. I was overseas when it was necessary to finalise the details of the loan but that too went very smoothly. Reviewed on: 15th April 2026

Very easy and quick to use the app, the application...

Very easy and quick to use the app, the application itself was vary clear . Reviewed on: 15th April 2026

Zopa review

Always helpful when needed get the help easily Reviewed on: 15th April 2026

Top Quality

Easy and efficient really good experience all around Reviewed on: 15th April 2026

I was late getting paid invoices and my loan was not...

I was late getting paid invoices and my loan was not going to get paid i spoke with customer service and they reasurred me that there was options luckly enough second attempt on my loan payment and it went though we all need someone who understands on the the other end of the line Reviewed on: 15th April 2026

Very helpful and efficient.

Very helpful and efficient. Good communication and easy to use app Reviewed on: 15th April 2026

Excellent service less hassle than other banks

Excellent service less hassle than other banks Reviewed on: 15th April 2026

Easy experience

Was such a easy experience my advisor understood taken all my details and did it all there end Reviewed on: 15th April 2026

Very simple process and helpful staff when i needed...

Very simple process and helpful staff when i needed some guidance. Reviewed on: 15th April 2026

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