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Zopa: Personal loan reviews

4.95
Based on 69,078 reviews, last reviewed 23rd Apr 2026
14% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026
Anne 's avatar
Anne

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Excellent service

5
Zopa is a good customer service, no problems with my acting loans , they done the work very fast and easy, Reviewed on: 16th January 2026

Easy and pain free no calls completed online so easy...

5
Easy and pain free no calls completed online so easy and all completed very quickly Reviewed on: 16th January 2026

Very efficient and app easy to navigate

5
Very efficient and app easy to navigate Reviewed on: 16th January 2026

Great service

5
always helpful and clear information Reviewed on: 16th January 2026

Zopa provide products I need at the right time, and...

5
Zopa provide products I need at the right time, and the process of applying and providing them is performed with minimal effort on my part. Reviewed on: 16th January 2026

Always been easy to manage with the app.

5
Always been easy to manage with the app. Feel more in control Reviewed on: 16th January 2026

Helpful customer service.

5
Helpful customer service. Quick decision and money paid into bank very promptly Reviewed on: 16th January 2026

Zopa finance options .

5
Easy to use app, fast transactions. Very good communication. I would thoroughly recommend Zopa for loans and credit cards Reviewed on: 16th January 2026

Zopa is very efficient and fast in responding to que...

5
Zopa is very efficient and fast in responding to queries. Their customer care on telephone conversation are very good Reviewed on: 16th January 2026

Zopa cards and Loans

5
Easy and simple applications and good app. Reviewed on: 16th January 2026

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