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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very smooth and stress free.

Very smooth and stress free. Good value. Reviewed on: 16th January 2026

Very quick and easy process, no hassle

Very quick and easy process, no hassle Reviewed on: 16th January 2026

Quick, easy to use service & app.

Quick, easy to use service & app. Money available quickly direct to your bank. Reviewed on: 16th January 2026

Excellent company, good rates and so easy with the app.

Excellent company, good rates and so easy with the app. Great job! Reviewed on: 16th January 2026

Great service from Zopa

The app is really easy to use, very informative. Clear instructions and clearly states implications of taking a loan etc ..interest etc. lots of good information available to support finances and help available to ensure you are getting to best option. I always feel confident when using and with the information given is accurate. Reviewed on: 16th January 2026

Honest and transparent product choices

Zopa always offer ease and transparency throughout process of application and drawdown. The clarity ensures you can assess genuine affordability and suitability of the product and aren’t left with any nasty surprises during the loan term. Reviewed on: 16th January 2026

Quick &, Efficient Loan

Friendly staff and very easy application, so efficient and questions answered in good time Reviewed on: 16th January 2026

Super quick efficient and very clear!

Super quick efficient and very clear Reviewed on: 16th January 2026

Quick and easy application process

Quick and easy application process with quick responses Reviewed on: 16th January 2026

Fantastic company and so helpful

Fantastic company and so helpful Reviewed on: 16th January 2026

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