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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

It was a simple experience from start to finish, in...

It was a simple experience from start to finish, in no time it was finalised Reviewed on: 15th April 2026

Professional approach very clear and quick service

Professional approach very clear and quick service Reviewed on: 15th April 2026

Fast and professional

Fast and professional would recommend to all Reviewed on: 15th April 2026

Excellent rates & outstanding service .

I took out a loan with Zopa a little over a year ago now, after having such a great experience with their credit card. The service I received was a smooth journey and I was very impressed with their high competitive interest rates. Not once have I had any issues and the app to keep track of everything is simple to use and effective. If I ever need a loan again, I would definitely one back to Zopa! Reviewed on: 15th April 2026

Great provider who genuinely cares about their custo...

Great provider who genuinely cares about their customers. Reviewed on: 15th April 2026

Always found them to be on the ball with all financi...

Always found them to be on the ball with all financial aspects, honest and upfront with language that's very easily understood Reviewed on: 15th April 2026

Easy to use website, got a loan decision in minutes.

Easy to use website, got a loan decision in minutes. Reviewed on: 15th April 2026

Very good customer service and very quick with a res...

Very good customer service and very quick with a response Reviewed on: 15th April 2026

The process was quick and clearly explained wit...

The process was quick and very clearly explained with a decision reached with little fuss. Reviewed on: 15th April 2026

Great customer service

I found Zopa easy to communicate with and applying for a personal loan was straightforward. They kept me informed throughout so I always knew what was happening. The person who rang to keep me updated was very polite and courteous and professional. Great service throughout. I'd highly recommend others to try Zopa Reviewed on: 15th April 2026

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