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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy loan application.

The application for the loan was easy and clear instructions given. Interest rates was very good. Reviewed on: 22nd April 2025

Quick easy and they help you when you need to ask qu...

Quick easy and they help you when you need to ask question: ! Reviewed on: 22nd April 2025

Ease of use

Ease of using the app very straightforward Reviewed on: 22nd April 2025

Very good quick service.

Very good quick service. Good customer service chat when needed. Needed help with a payment that didn't go through but was assured it would be sorted and it was.The interaction on the app is excellent and keeps you up to date polish your situation Reviewed on: 22nd April 2025

Great straightforward to deal with

Great straightforward to deal with Reviewed on: 22nd April 2025

Easy Peasy

Easy to use and great communication throughout the process Reviewed on: 22nd April 2025

I recon this is the only bank e very wel...

I recon this is the only bank who recognise very well about there customers. Consistent review about my financial situation, recently I have open personal account as well which Zopa offering there customers 2% AER. Keep it up your Hard work "ZOPA". Reviewed on: 22nd April 2025

Quick and easy loan application process and funds pa...

Quick and easy loan application process and funds paid quickly Reviewed on: 22nd April 2025

Very easy to set up the loan, transparent figures to...

Very easy to set up the loan, transparent figures to show interest and payments & easy to manage in the app Reviewed on: 22nd April 2025

Very easy to deal with and fair interest rates based...

Very easy to deal with and fair interest rates based on your circumstances. Would highly recommend Reviewed on: 22nd April 2025

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