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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

Fantastic competitive rates and great customer service

Fantastic competitive rates and great customer service Reviewed on: 22nd April 2025

Efficient and extremely prompt service

Efficient and extremely prompt service Reviewed on: 22nd April 2025

Easy loan application.

The application for the loan was easy and clear instructions given. Interest rates was very good. Reviewed on: 22nd April 2025

Quick easy and they help you when you need to ask qu...

Quick easy and they help you when you need to ask question: ! Reviewed on: 22nd April 2025

Ease of use

Ease of using the app very straightforward Reviewed on: 22nd April 2025

Very good quick service.

Very good quick service. Good customer service chat when needed. Needed help with a payment that didn't go through but was assured it would be sorted and it was.The interaction on the app is excellent and keeps you up to date polish your situation Reviewed on: 22nd April 2025

Great straightforward to deal with

Great straightforward to deal with Reviewed on: 22nd April 2025

Easy Peasy

Easy to use and great communication throughout the process Reviewed on: 22nd April 2025

I recon this is the only bank e very wel...

I recon this is the only bank who recognise very well about there customers. Consistent review about my financial situation, recently I have open personal account as well which Zopa offering there customers 2% AER. Keep it up your Hard work "ZOPA". Reviewed on: 22nd April 2025

Quick and easy loan application process and funds pa...

Quick and easy loan application process and funds paid quickly Reviewed on: 22nd April 2025

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