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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick and straightforward service.

Quick and straightforward service. Reviewed on: 17th April 2025

Trusted customer

Zopa have looked at my previous payments and are aware I am a reliable customer which gives me the freedom to borrow Reviewed on: 17th April 2025

Why I like ZOPA

I like Zopa because not only do they give good deals, they keep me updated with other products I am eligible for, Reviewed on: 17th April 2025

Quick decision on application, excellent customer se...

Quick decision on application, excellent customer service and very easy to navigate online and the phone app - brilliant! Reviewed on: 17th April 2025

Very easy and quick.

Very easy and quick. The app is brilliant to work with and very easy to understand. Reviewed on: 17th April 2025

I have had great service and help

I have had great service and help Reviewed on: 17th April 2025

First Contact..

When I contacted Zopa the staff was very helpful and carried out everything in a very polite and efficient manner Reviewed on: 17th April 2025

My loan.

It was very easy to get my loan. M Reviewed on: 17th April 2025

It’s easy the customer service is good and they have...

It’s easy the customer service is good and they have good rates. Reviewed on: 17th April 2025

Zopas online team was efficeintly answered queries.

Zopas online team was efficeintly answered queries and resolved queries quickly. Reviewed on: 17th April 2025

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