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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Smooth, Transparent, and Reliable Lending Experience!

I had a fantastic experience with Zopa when I took out a personal loan. From start to finish, the entire process was smooth, transparent, and incredibly user-friendly. The application was straightforward, and I appreciated the clear breakdown of the interest rate and repayment terms right from the beginning. What stood out the most was Zopa’s commitment to keeping everything simple and honest—there were no hidden charges or confusing jargon. The funds were transferred quickly, and I received timely updates throughout. Their customer service team was also responsive and helpful whenever I had questions. I highly recommend Zopa to anyone looking for a trustworthy and efficient loan provider. They’ve certainly earned my confidence, and I wouldn’t hesitate to use their services again in the future. Reviewed on: 17th April 2025

Very fast service just perfect

Very fast service just perfect. Highly recommend Reviewed on: 17th April 2025

Really helpful

Really good company easy to apply and money in the bank within days Reviewed on: 17th April 2025

Very easy application and quick decision.

Very easy application and quick decision. Reviewed on: 17th April 2025

Quick and easy to arrange a loan, fast decision and...

Quick and easy to arrange a loan, fast decision and payment to account Reviewed on: 17th April 2025

Appreciate

When I first got a loan from zopa, it was good and I went to others for loanbut I was denied and zopa offer me the loan which I was so excited for Reviewed on: 17th April 2025

Quick and easy.

Quick and easy. Money came through straight away. The app tells you what you can borrow and calculate how much to pay back. This makes life simple. Reviewed on: 17th April 2025

Easy application.

Easy application. App is easy to use and provides easy access to account. Reviewed on: 17th April 2025

Fairly easy to deal with , reasonably quick response...

Fairly easy to deal with , reasonably quick response and rate offered was around the average available . Don't find the App particularly user friendly . Reviewed on: 17th April 2025

My Experience

Everything is clear and dealt with efficiently and promptly Reviewed on: 17th April 2025

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