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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy & quick processing

Easy & quick processing, good apr Reviewed on: 16th April 2025

Quick, easy & understandable!

Applying for a loan is a very quick & easy process, terms are all detailed, totals costs etc. From successful application to receiving the loan itself is within a day or two, great for emergency loans. Reviewed on: 16th April 2025

Great experience all round

Needed a loan on the same day and Zopa provided what I needed instantly. Good value and rates. Easy to track my information on my account. Everything is clear. Reviewed on: 16th April 2025

User Review

Straightforward from the start. Everything was clear not confusing to answer and good instructions given. Reviewed on: 16th April 2025

Easiest process ever.

Easiest process ever. Simple to apply & accepted straight away. Fantastic! Reviewed on: 16th April 2025

Easy and straight forward to arrange.

Easy and straight forward to arrange. Helpful staff. Very simply to deal with Reviewed on: 16th April 2025

Easy to access.

Easy to access. App is very clear on showing my loans and how much I’ve paid and how much is outstanding Reviewed on: 16th April 2025

I have a loan with zapa ,the rate of interest it's v...

I have a loan with zapa ,the rate of interest it's very good and l am happy to get more loan next month, because l want dabble pay this left over to apply another loan soon Reviewed on: 16th April 2025

I was in need of money urgently for my daughter’s we...

I was in need of money urgently for my daughter’s wedding, I knew I had bad credit (not my fault I might add) but Zopa loaned me the money, that I’m very grateful of. Reviewed on: 16th April 2025

Great service

Simple to use , good app and so far a good service. Reviewed on: 16th April 2025

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