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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Good morning Good Money

Good caring and helpful It does what it says on the tin. Interest on the high side Reviewed on: 16th April 2025

First class company.

Have been with yourselves for several years now and you were the first port of call for a new loan, thankyou Zopa. Reviewed on: 16th April 2025

My loan turned my garage into a home office...

I took out a loan to turn my garage into a home office just before lockdown and worked throughout and beyond in a really great spare. I couldn’t have done it without the loan. Zopa approved my loan quickly and easily. During the course of the loan the communications I received were timely professional and friendly. At the end of the loan a lovely message and offers to continue being a Zopa customer though savings etc were very welcome. I would highly recommend Zopa if you’re looking for a loan. They are a very customer focussed company. Reviewed on: 16th April 2025

Ten out of ten Zoppa.

My application was dealt with so swiftly- I was very pleased to have approval within minutes and the funds transfered in less than 1hr. I had some questions answered by a customer advisor via telephone conversation- these were answered fully and the advisor was polite, professional and efficient. Ten out of ten Zoppa. Reviewed on: 16th April 2025

Nice experience so far.

Nice experience so far. I have had two loans and are clear about repayments Reviewed on: 16th April 2025

Excellent service.

Excellent service. Very easy to use. Reviewed on: 16th April 2025

Can't go wrong with a Zopa loan

After considering applying for a loan from other companies I decided to choose Zopa as I found that Zopa offered one of the best deals on the market. The loan application was very easy to fill out and their decision was given in seconds. Their customer service is excellent and very easy to contact. Reviewed on: 16th April 2025

Helpful staff

Helpful staff who go that extra when relating any decisions made. Reviewed on: 16th April 2025

Super Zopa

Very easy to get a loan when I needed it. highly recommended to all. pleasure to deal with and great communication. Reviewed on: 16th April 2025

A fair and value for money lender.

A fair and value for money lender. Reviewed on: 16th April 2025

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