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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fantastic company

Very easy to deal with and the loan was simple to apply for. Would highly recommend. Reviewed on: 16th April 2025

I had a quick response to my request for a loan and...

I had a quick response to my request for a loan and credit card, I'm kept up to date with regular updates and any help and advice is available on the app. Reviewed on: 16th April 2025

Easy and simple to use app no fuss and quick...

Easy and simple to use app no fuss and quick response Reviewed on: 16th April 2025

Very easy to talk to easy application on line.

Very easy to talk to easy application on line. Would recommend them to family and friends. Reviewed on: 16th April 2025

Zopa loans

Straight forward easy to deal with would use again Reviewed on: 16th April 2025

Knowing how I’m doing with repayments

Although everything is arranged through the internet and now the app, I still feel like Zopa care. I don’t feel judged having to apply for a loan, and I love it that I know exactly how my repayments are going, and that the amount is going down and I can see that clearly through the app. I would certainly highly recommend your company. Reviewed on: 16th April 2025

Great service, good rates and good support at all times

Great service, good rates and good support at all times Reviewed on: 16th April 2025

Speedy, efficient and friendly service

Very quick loan decision, efficient and friendly service, money I back within 2 hours Reviewed on: 16th April 2025

Thoroughly recommend.

Easy to access the finance quickly with no problem at all and at a good rate. The whole process was completed efficiently and professionally without any problems. Reviewed on: 16th April 2025

All done online quick and easy to understand money i...

All done online quick and easy to understand money in bank before I new it. Would recommend it to everyone Reviewed on: 16th April 2025

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