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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Extremely ease process from start to finish

Extremely ease process from start to finish Reviewed on: 16th April 2025

Great service and communication, rates could be mor...

Great service and communication, rates could be more competitive Reviewed on: 16th April 2025

I have had a really good experience in dealing with...

I have had a really good experience in dealing with Zopa for a personal loan with everything from start to finish being thorough , straightforward and easy to understand . I also found their customer service exceptionally helpful . I would thoroughly recommend Zopa for a personal loan experience . Reviewed on: 16th April 2025

Easy online application

Good. I applied, was approved and 30 minutes later it was my account. Can't go better than that, Reviewed on: 16th April 2025

Fast and efficient service, great App

Fast and efficient service, great App Reviewed on: 16th April 2025

Very easy to use and good service

Very easy to use and good service Reviewed on: 16th April 2025

Excellent product and fast response

Excellent product and fast response Reviewed on: 16th April 2025

Great customer service and very helpful staff everyt...

Great customer service and very helpful staff everything explain fully Reviewed on: 16th April 2025

Easy process

Quick process and no hidden costs,the app is very useful as well and ensures you remain in control and well informed Reviewed on: 16th April 2025

Reliable and easy to deal with company.

Reliable and easy to deal with company. Reviewed on: 16th April 2025

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