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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69088 reviews)

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4.91

Based on 69,088 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69088)

So easy to apply and money was in my account in minu...

So easy to apply and money was in my account in minutes Reviewed on: 16th April 2025

Zopa and me

Easy to use app works well Communication aporopriate Reviewed on: 16th April 2025

Outstanding Customer Service

From the first time I applied for credit card the service was outstanding and then same again when I took out a loan, they rang talked me thorough everything and gave a great rate. Friendly efficient staff, not just online click of button they take care to match you and your circumstances to the right product. Reviewed on: 16th April 2025

Every time I deal with Zopa always easy and pleasant

Every time I deal with Zopa always easy and pleasant Reviewed on: 16th April 2025

Excellent service and great customer service

Excellent service and great customer service Reviewed on: 16th April 2025

Straight forward, easy application process.

Straight forward, easy application process. Easy to manage account via app. Reviewed on: 16th April 2025

Easy process to apply and excellent customer service

Easy process to apply and excellent customer service Reviewed on: 16th April 2025

Fair, Fuss free and fast!

I have had three loans with Zopa, on each occasion they have been quick, fuss free and don't need to know my inside leg measurements like some loan applications. They also reward loyalty as i have got much better rates after being with them for a while. Couldn't recommend them enough! Reviewed on: 16th April 2025

Loans and acccounts

Very good all round service very helpful Reviewed on: 16th April 2025

Nice easy process let me consolidate a previous loan

Nice easy process let me consolidate a previous loan Reviewed on: 16th April 2025

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