Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Outstanding Customer Service

From the first time I applied for credit card the service was outstanding and then same again when I took out a loan, they rang talked me thorough everything and gave a great rate. Friendly efficient staff, not just online click of button they take care to match you and your circumstances to the right product. Reviewed on: 16th April 2025

Every time I deal with Zopa always easy and pleasant

Every time I deal with Zopa always easy and pleasant Reviewed on: 16th April 2025

Excellent service and great customer service

Excellent service and great customer service Reviewed on: 16th April 2025

Straight forward, easy application process.

Straight forward, easy application process. Easy to manage account via app. Reviewed on: 16th April 2025

Easy process to apply and excellent customer service

Easy process to apply and excellent customer service Reviewed on: 16th April 2025

Fair, Fuss free and fast!

I have had three loans with Zopa, on each occasion they have been quick, fuss free and don't need to know my inside leg measurements like some loan applications. They also reward loyalty as i have got much better rates after being with them for a while. Couldn't recommend them enough! Reviewed on: 16th April 2025

Loans and acccounts

Very good all round service very helpful Reviewed on: 16th April 2025

Nice easy process let me consolidate a previous loan

Nice easy process let me consolidate a previous loan Reviewed on: 16th April 2025

Very simple process - nothing complicated and good r...

Very simple process - nothing complicated and good rates Reviewed on: 16th April 2025

you were there when I needed you, much appreciated,...

you were there when I needed you, much appreciated, thanks very much Reviewed on: 16th April 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal loan (discontinued)
from On Stride Financial (inactive company) 4.14 from 5 reviews
Loans
from Wave Community Bank 4.84 from 225 reviews
Bridging Finance
from Together Money 3.74 from 7 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44348 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub