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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

I was loiking for a good deal.

I was loiking for a good deal.applied to Zopa and got a decision really fast. Just what was needed Reviewed on: 16th April 2025

Great service fast results.

Great service fast results. Easy to apply. Reviewed on: 16th April 2025

First class service.

I was impressed by the quick, straightforward service. Everyone I spoke to was friendly and very helpful. They made the whole experience very easy and I was delighted with the loan. Ever since, I get helpful updates and feel fully informed. I recommend Zopa most highly. Reviewed on: 16th April 2025

Good communications, efficient and effective.

Good communications, efficient and effective. Reviewed on: 16th April 2025

Hassle free loan application

When applying for my loan I found the experience to be simple and easy, the updates were informative and helpful Reviewed on: 16th April 2025

Great loans and rates

Have taken out a loan. Competitive rates and clear and concise documents to help understand the lian amount and terms. The fact that you can manage online through an App is great. I can payments made, amount and term left and make additional payments. Complete flexibility. Reviewed on: 16th April 2025

Good company

A quick, fair decision with Zopa. Reviewed on: 16th April 2025

Second to none service.

Im always kept informed about my payments and balance. They keep me upto date with any new offers. I cannot fault their customer service. Reviewed on: 16th April 2025

Very helpful good customer service and met my requir...

Very helpful good customer service and met my requirements. Reviewed on: 16th April 2025

Quick and easy.

Quick and easy. Money in the bank immediately Reviewed on: 16th April 2025

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