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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very good Loan Company

I have had 2 loans with Zopa over the years and have had a great experience, the app is modern and easy to use. Reviewed on: 16th April 2025

So easy to deal with. A company I'll happily recommend.

So easy to deal with and I've always ended up with a great value product. Already recommended to friends and family. Reviewed on: 16th April 2025

Best rate.

Best rate. Loan was transferred to me speedily. Have an app where all transactions and details can be found easily. Reviewed on: 16th April 2025

Easy to work with and professional!

Easy to work with and professional! Reviewed on: 16th April 2025

Easy to use app and understanding of why decisions a...

Easy to use app and understanding of why decisions are made Reviewed on: 16th April 2025

Straight forward application process

The application process was pleasantly straightforward and hassle free, everything was submitted within 5 mins, very satisfied. Reviewed on: 16th April 2025

Easy no hassle and very friendly and money was in ri...

Easy no hassle and very friendly and money was in right away when we were apprived Reviewed on: 16th April 2025

Second loan from Zopa.

All done by phone and e-mail, very rapid response with sensible advisors. Made me an offer that was affordable to me and did not let me borrow more than I could afford, sound advice given for which I was very grateful. An excellent company with good ethics. Reviewed on: 16th April 2025

The staff were very friendly and

The staff were very friendly and Reviewed on: 16th April 2025

Fantastic

So easy to deal with fast response and decisions Reviewed on: 16th April 2025

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