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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Brilliant app & great people

Brilliant service all via an easy to use app and very ‘human’ customer service people when you need them Reviewed on: 28th February 2025

rates were high...

It was a good experience but interest rates were high Reviewed on: 28th February 2025

When you're in need just easy to apply thanks for ha...

When you're in need just easy to apply thanks for having you Reviewed on: 28th February 2025

I had no trouble with my application.

I had no trouble with my application. Very simple and good customer service Reviewed on: 28th February 2025

Very easy to deal with and also easy to navigate on...

Very easy to deal with and also easy to navigate on their websites Reviewed on: 28th February 2025

Staff are helpful and app is easy to navigate

Staff are helpful and app is easy to navigate Reviewed on: 28th February 2025

Zopa are quick and efficient.

Zopa are quick and efficient. There app is amazing - what you see is what you get. Also as competitive if not more so than high street banks Reviewed on: 28th February 2025

Quick efficient service.

Quick efficient service. Good interest rates. Reviewed on: 28th February 2025

Smooth transaction

From applying to receiving the loan it’s been really smooth Reviewed on: 28th February 2025

Excellent service.

Excellent service. I've been using Zopa for a long time and they have always delivered, what more can I say. Reviewed on: 28th February 2025

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